mostplay FAQ — Deposits, Withdrawals, Devices and Betting

Most deposits on mostplay are credited within a few minutes. However, network delays can sometimes cause it to take a little longer. First, confirm that the transaction was completed in your payment app and save the transaction ID.

If more than 15 minutes have passed, contact 24/7 live chat with that transaction ID — the support team will assist you in Bengali.

Depositing on mostplay with Nagad is straightforward. After logging into your account, go to the "Deposit" section and select Nagad as your payment method. Send money from the Nagad app to the mobile number shown on the screen.

Enter the reference code provided by mostplay correctly in the payment reference or note box — otherwise the deposit may be delayed. The minimum deposit amount is ৳300.

mostplay currently supports five payment methods:

bKash Nagad Rocket Upay Bank Transfer

For bank transfers, transactions can be made from major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. Mobile banking methods are generally credited the fastest. Log in to mostplay and visit the deposit page for instructions on each method.

The minimum deposit amount on mostplay for all payment methods is ৳300. This applies equally to slots, live casino, and sports betting.

Visit the mostplay slots section to learn more. A 100% bonus is available on your first deposit, up to ৳15,000 — for example, depositing ৳1,000 adds a bonus of ৳1,000 to give a balance of ৳2,000.

mostplay does not charge any deposit fees of its own. However, your payment app or bank may apply transaction charges according to their own policies — this is a matter for that service provider.

It is worth reading mostplay's terms and conditions page for detailed payment-related terms.

Always verify the number shown on the mostplay deposit page carefully before sending. If money is sent to the wrong number, mostplay cannot take direct responsibility, as it is a bKash transaction.

In such a situation, contact bKash customer care immediately and at the same time share the transaction screenshot with mostplay's live chat.

The minimum withdrawal amount on mostplay for any method is ৳1,000. This limit applies equally to bKash, Nagad, Rocket, Upay, and bank transfer.

Before submitting a withdrawal request, make sure that the wagering requirements on your account have been met, especially if you have taken a bonus.

The withdrawal process on mostplay is usually completed within 15 minutes to 2 hours. This timeframe applies to bKash, Nagad, and Rocket alike.

The same timeframe applies to bank transfers, though it may take slightly longer depending on the bank's own processing. If you do not receive the funds within the stated time, contact us via live chat.

Yes, for security reasons at mostplay, withdrawals must be made to a mobile banking account or bank account registered in your own name. Sending money to a wallet registered under someone else's name is not possible.

This policy ensures the security of your account and funds, and prevents any fraudulent activity.

No, bonus funds cannot be withdrawn directly. At mostplay, the welcome bonus requires a wagering of 10 times the bonus amount. For example: if you deposit ৳30,200 and receive a bonus of ৳15,000 — total balance ৳45,200 — the wagering requirement is ৳15,000 × 10 = ৳1,50,000.

Once the wagering requirement is met, winnings earned from the bonus can be withdrawn. For details, read the Terms & Conditions.

A cancelled withdrawal is usually due to unmet bonus conditions, incorrect account details, or pending account verification.

First, check your dashboard for the reason. If you are unsure, contact mostplay's 24/7 live chat in Bangla — the team will explain the full process and help resolve the issue.

If pages are loading slowly, start by clearing your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data, then check "Cached images and files" and "Cookies" and clear them.

If the issue persists, check your internet connection or try a different network (Wi-Fi or mobile data). Using the mostplay App often gives a faster experience than the browser.

mostplay is available for both Android (APK) and iOS. The apps are available through official channels.

For full details about the app, visit the mostplay App page. It is safer not to download APKs from third-party sites, as they may not be secure.

Yes, the mostplay site is optimized for mobile browsers. It works well on both Android and iOS devices in Chrome or Safari.

Slots, live casino, and sports betting — all sections can be fully played from a mobile browser. Keep your browser updated for the best experience.

Open mostplay in Chrome on Android, tap the three-dot menu in the top-right corner, and select "Add to Home Screen".

Open mostplay in Safari on iOS, tap the share icon at the bottom, and choose "Add to Home Screen". The site can then be opened directly from your home screen just like an app.

If the OTP does not arrive, wait a moment first — there is sometimes a network delay. Also check your spam folder in addition to your SMS inbox.

If you still do not receive it, use the "Resend OTP" option. If the problem continues after multiple attempts, contact mostplay's live chat — the team will assist with an alternative verification method.

A multi-bet or accumulator combines bets on multiple matches or events at once. The odds of all selections are multiplied together, so there is a chance of a higher return.

Example: if 3 selections have odds of 1.60, 1.80, and 1.90, the combined odds are 1.60 × 1.80 × 1.90 = 5.47. A ৳100 bet would return ৳547 if it wins — but if even one selection loses, the entire ৳100 is lost. More examples can be found on the Cricket Betting Guide page.

Yes, mostplay offers betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, and all international matches featuring the Bangladesh Tigers.

Markets are available for all home and away series. During the season, BPL matches have especially high market activity, with live in-play options also available.

The most popular cricket markets at mostplay are: Match Winner, Toss Winner, Top Run Scorer, Top Wicket Taker, Innings Total Runs (Over/Under), and Method of First Wicket.

T20 matches also have runs-per-over markets and ball-by-ball markets, which are very popular during live play.

Live in-play betting means placing bets in real time while a match is in progress. At mostplay, odds continue to change and new markets open even after a cricket match has started.

To place a live bet, log in, go to the Sports section, and select the ongoing match. Choosing the right market at the right moment is the key to live betting.

If a match is declared "No Result" or abandoned due to rain or any other reason, mostplay generally refunds the stake for that market — this is known as a "void".

However, if a result is determined by the Duckworth–Lewis method, the bet is settled according to that result. For specific rules, read the Terms & Conditions.

In a handicap market, the weaker team is given a virtual advantage in runs or wickets to make the contest appear more even. For example, if Team A is given a +20 run handicap, that amount is added to their final score when calculating the result.

In a handicap market, the outcome is generally understood from the figures rather than a specific stake or return example — understand the match statistics and handicap value before placing your bet.